BrightBay Financial, LLC and BrightBay Legal Funding (“BrightBay”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.brightbayfinancial.com or use our services (collectively, “Services”).
By accessing our website or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, address, email, phone number, date of birth, Social Security number
- Employment and income details
- Medical and case-specific information related to your injury claim
- Attorney or case manager contact details
- Bank account or ACH information (for funding disbursement)
- IP address, browser type, and other device-specific data
Non-Personal Information
- Website usage data (pages visited, clicks, timestamps)
- Cookies and engagement data (web beacons, log data, session IDs)
- Device metadata (device type, OS, geolocation)
- Aggregated data for analytics and performance metrics
2. How We Collect Information
We collect information through:
- Forms filled out on our website or during intake
- Phone calls, emails, SMS messages, or CRM submissions
- Attorney and third-party communications authorized by you
- Cookies, web beacons, tracking pixels, and third-party analytics tools (e.g., Google Analytics)
3. Use of Information
We use your information to:
- Process pre-settlement funding applications
- Communicate with you about your case, funding, or related services
- Provide customer support and improve the user experience
- Comply with legal and regulatory obligations
- Detect and prevent fraud or unauthorized access
- Send promotional or marketing materials (with your consent)
4. SMS/Text Messaging (10DLC Compliance)
By providing your phone number, you consent to receive SMS or text messages from BrightBay Financial for updates, service notices, and marketing (if opted in).
- Message frequency may vary
- Message and data rates may apply
- Text STOP to unsubscribe at any time
- Text HELP for assistance
- We will not share text opt-in data with third parties for marketing purposes
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Remember your preferences
- Improve website functionality and performance
- Analyze user behavior to enhance our services
- Deliver relevant ads
You may control cookie settings in your browser. However, disabling cookies may affect site performance.
6. Sharing and Disclosure of Information
We may share your personal information with:
- Service providers (e.g., CRM, payment processors, legal technology partners)
- Your legal representative, if authorized
- Affiliates or subsidiaries, to assist with operations
- Regulators or legal authorities, as required by law
- Successor entities, in case of merger, sale, or acquisition
We do not sell your personal information.
7. Data Security
We implement industry-standard safeguards to protect your information, including:
- Secure Socket Layer (SSL) encryption
- Data access controls and authentication protocols
- Encrypted storage and secure hosting environments
No system is 100% secure, but we continuously evaluate and improve our security measures.
8. Your Rights and Choices
You may:
- Request access to the personal data we hold about you
- Correct or update inaccurate information
- Request deletion of your personal data (subject to legal or business needs)
- Opt out of marketing emails or texts at any time
To make a request, contact us using the details below.
9. California Privacy Rights (CCPA)
If you are a California resident, you have the right to:
- Know what categories of personal information we collect and why
- Request access to your specific personal information
- Request deletion of your data
- Opt out of sale or sharing of personal information (note: we do not sell)
- Appoint an authorized agent to make these requests on your behalf
Contact us at info@brightbayfinancial.com or call (305) 882-9733 to exercise these rights. Verification will be required.
10. Vermont & Other State Laws
We comply with state-specific privacy laws. For Vermont residents, we will not share your personal information with unaffiliated companies without your consent, except as permitted by law.
11. Children’s Privacy
Our Services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us.
12. Third-Party Links
Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted here with the new “Last Updated” date. Your continued use of our Services after changes are posted constitutes your acceptance.
14. Contact Us
For privacy-related inquiries or to exercise your rights:
BrightBay Financial
66 W Flagler St, Suite 900 #11638, Miami, FL 33130
Email: info@brightbayfinancial.com
Phone: (305) 882-9733